The product
Milo is an organization workspace for drafting emails. You sign in, join or create a workspace, then write with AI chat and a visual editor. Brand kits, media, and email versions live with that workspace.
Account data
Sign-in runs through Clerk. Clerk holds the account you create there, such as name, email address, profile image, and organization membership. Milo reads that identity to know who you are and which workspace you are in.
Workspace data
Email drafts, version history, brand kits, uploaded files, and last-editor labels live in Convex, scoped to your Clerk organization. Members of that organization can read and edit that workspace data. People outside it cannot, unless you share a public preview link.
AI chat
When you use AI chat, Milo sends the prompt, the current email, and brand kit details to a model through Vercel AI Gateway so the editor can draft or edit the template. Do not put secrets in chat that you would not put in the email.
Public preview links
A shared preview link shows a read-only copy of that email to anyone who has the URL. Treat the link like a public page. Revoke it in the product when you no longer want it open.
Processors
The live product uses Clerk for authentication, Convex for the database and file storage, and Vercel to host the app and to call the AI model. Those companies process data as needed to run those parts of the service.
Retention
Workspace records stay until you delete them in the product or the organization is removed. Account records follow Clerk's account lifecycle. This draft does not yet list a separate legal-hold or export process.
What this draft does not claim
It does not name a legal entity, a contact address, an effective date, or a list of regional rights. It does not claim GDPR, CCPA, or similar certification. Counsel will write those pieces. We do not sell workspace content as a product.
Related
Product use is sketched in the Terms draft.